Cancellation and Refund

Flight Ticket Cancellation & Refund Policy

At DigiSync Expeditions, we understand that travel plans may change unexpectedly. Our policy ensures transparency and flexibility while guiding you through the cancellation and refund process.

1. Flight Ticket Cancellation Policy

Refundable Tickets

  • Eligible for a full refund, minus any applicable processing fees.

  • Refund processing times depend on airline policies and banking procedures.

Non-Refundable Tickets

  • May qualify for partial refunds or travel credits as per airline policies.

  • Certain taxes and fees may be refundable, even if the ticket itself is non-refundable.

Airline & Service Provider Cancellation Fees

  • Airlines impose their own cancellation fees based on fare type, route, and booking class.

  • DigiSync Expeditions is not responsible for these fees but will assist in processing refund requests.

2. Refund Policy

Flight Cancellations by Airlines

If an airline cancels your flight due to operational reasons, weather disruptions, or government restrictions, you may be eligible for:

  • A full refund

  • A travel voucher or alternative flight arrangement (subject to airline policies)

Refund Processing Time

  • Refunds follow airline policies and may take 30-90 business days to process.

  • Additional verification by airlines and financial institutions may apply.

Change & Rebooking Options

  • Airlines may allow flight date/time changes, subject to fare differences and change fees.

  • Change requests must be submitted at least 48 hours before departure to qualify for rebooking.

3. Important Considerations

All refund requests must be submitted in writing via email to our support team.
 If cancellation occurs within 24 hours of booking, you may be eligible for a full refund, depending on the airline’s 24-hour risk-free cancellation policy.
No-shows or late cancellations may result in the forfeiture of the ticket value.
DigiSync Expeditions acts as an intermediary and processes refunds based on airline policies. Any refund disputes must be directed to the airline.

4. Need Assistance? Contact Us

Your satisfaction is our priority. If you need help with cancellations, refunds, or flight changes, feel free to reach out to us:

Email: [email protected]
Phone: (888) 899-4754

“Your journey, our commitment!”